At Morton Fraser we have highlighted clarity as our guiding principle.
This directs the way we communicate, the way we advise, the way we conduct relationships with our clients and the way we are totally transparent and upfront about our charges. This applies to all our services from the straightforward to the more complex.
If you don't know where your debtor is or you don't know what the prospects of recovery are, we can undertake property searches and tracing and investigation services so you have a clear idea of recovery prospects before we take action.
For ledger collect outs, many of our clients use our telephone collection service. The fees for this are based on a percentage of the funds we recover - so you won't have to pay a fee unless we collect for you. For clients operating in the motor finance industry, our team are experts in dealing with vehicle voluntary surrender.
We will provide clear advice on which of our pre litigation services should be used to improve your prospects of recovery. If we think that other recovery options might increase your chances of success, or if we conclude that your prospects of recovery are poor, we will tell you. We won't waste your money.
Why choose Morton Fraser
With a team of Scottish qualified recovery experts, we provide a one stop shop for all of your recovery needs. For clients who instruct us on a volume basis, we can create bespoke management information reporting, ensuring you get the information that matters to you. Via our secure extranet, you can also have full access to your files on a 24-7 basis and we will be happy to talk to you about providing training for your in-house team.
Our approach to fees
All of our pre-litigation fees are fixed or based on an agreed percentage of the money we recover on your behalf.