Professional indemnity insurance details
Morton Fraser LLP holds professional indemnity insurance under the Law Society of Scotland's compulsory Master Policy. The cover is provided by a panel of insurers, the lead insurer being Royal & Sun Alliance Insurance plc. RSA's address is 200 St Vincent Street, Glasgow, G2 5SG.
For English work, Morton Fraser LLP holds Qualifying Insurance cover as required by the Solicitors Regulation Authority. This cover is provided entirely by Royal & Sun Alliance Insurance plc, based at the address above.
Morton Fraser LLP also holds Top Up professional indemnity insurance over and above the minimum amount specified by our regulatory bodies. If you would like details of these insurers, please contact us.
The territorial coverage of our professional indemnity insurance is worldwide.
Anti money laundering statement
Morton Fraser is fully committed to fulfilling our obligations in the detection and prevention of money laundering, terrorist financing and other forms of financial crime. We carry out client due diligence measures when clients are taken on, including assessing the risk profile of clients and their matters, and we monitor their risk on an ongoing basis. We have policies and procedures and train our staff to prevent the use of the firm for money laundering, including reporting suspicion of money laundering to the authorities. We may decline to act or continue acting at any time if we have concerns.
Amiqus is a digital identity verification platform, which allows us to remotely obtain and check photo ID clients and other individuals. Amiqus provides a secure, online verification portal, which allows individuals to upload their ID, provide information and documents in their own time, from their own device in a place of their choosing, avoiding the need for certification or attending the office.
We're committed to providing a high quality legal service. Despite the efforts we make, we know that mistakes can sometimes happen. If you're unhappy, we would like to hear from you, so we can improve our service and standards. We also want to help to try and put things right. Our complaints process explains what you can do and who you should contact if you have any concerns
Morton Fraser has four complaints procedures depending on the work.
Download complaints procedure for Scottish work (clients)
Download complaints procedure for Scottish work (non-clients)
Download complaints procedure for English work
Download complaints procedure for FCA work